For urgent after-hours medical needs, established patients can call (256) 533-6311. For emergencies, dial 911.

Patient Handbook

Welcome to Our Patient Handbook

Welcome to our family! Whether this is your first visit or you’ve been with us for years, we’re glad you’re here. Explore our Patient Handbook to navigate your healthcare journey smoothly. This guide gives you crucial information about our policies, procedures, and services. We want you to feel informed and confident every step of the way.

What You’ll Find in the Handbook

Our handbook covers essential information, including:

  • Scheduling Appointments: Learn how to book, reschedule, and handle walk-in appointments.
  • Communicating with Your Care Team: Get to know the various healthcare professionals who will support you and understand their roles in your health journey.
  • Understanding Your Rights and Responsibilities: Discover your rights and responsibilities to foster a strong partnership with your care team for the best possible care.
  • Managing Payments: Explore our billing and payment options designed to ensure that financial concerns do not hinder your access to care.
  • Routine Care: Review general care recommendations tailored to different ages and genders to help you stay actively engaged in your health.

Our Commitment to You

We are here to provide you with the information you need for the best care experience. If you have any questions or need assistance, don’t hesitate to reach out. We’re dedicated to helping you feel your best and managing your health effectively.

Click here for English Handbook
Click here for Spanish Handbook

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Patient Handbook

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